vTiger CRM

CRM Solution – Sales Force Automation

vTiger CRM is an CRM (Customer Relationship Management) solution application which 100 % the most popular open source in the world nowdays. This application helps the company to organize and maintain the information efficiently in all aspect related to the company customer.

The difference with other CRM application is all bundled software inside is totally free, so we  don't need to spend our money. And also have been provided plugin which  we can use in Microsoft Outlook or Mozilla Thunderbird. There's no other CRM application which provide similar plugin

 

The features of vTiger CRM are :

1.Customer Relationship Management

   CRM helps to manage all datas about customer from account, contact, until prospect the related customer.

 

2. Sales Force Automation

    Sales Force Automation is a feature to do sale product of customer. There're some menus such as Quotation, Sales Order and  Invoice.

 

3. Customer Service Tracking

    Customer Service Tracking is a menus which presenting post service sell in the company whether complaint or service of product. Besides, it can trace how far the service to the related customer.

 

4. New Service

    New Service is a menu like memo or notes that help to remind  us about the little things which possible easy to fall into oblivion.

 

5. Corporate Calendar

    Corporate Calendar to note all events or important calendar for the company activities. All the schedule or job agendas will appear in this menu.

 

6. Analytical Reports

    Analytical Reports provides reports which have been analyzed better by the system

 

7. Material Management

    Material Management is a feature that contain about product management in the company whether from product side, purchase side (Purchase Order) until reduction product from sale side (Sales Order or Invoice)

 

8. Synchronization

    Synchronization is a feature to synchronize between vTiger with email application like Microsoft Outlook or Mozilla Thunderbird